“Teleperformance Lithuania” welcomes specialists with knowledge of English, Swedish, Portuguese, Italian, Russian, Dutch, Finnish and many other languages. We are looking for enthusiastic people with good communication skills who are motivated to provide qualified customer service and seek career opportunities. More than 95 % of company’s CEO leaders began their career as customer service representatives.
Job Description:
- Advising customers on working with the application via e-mail and online chat;
- Advising clients on various issues related to the operation of the application;
- Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
- Solving complex issues, claims, helping the client in solving a critical situation;
- Correct entry of information received from the client into the database.
Requirements:
- Competent oral and written speech in Swedish language (B2-C1);
- Knowledge of English language B2-C1;
- To be both a sociable and friendly team member as well as independent task performer;
- To be fast and able to work in dynamic work environment.
We offer:
Successful candidates will be working at a modern work environment, following a paid 2-week training at our premises in Vilnius.
- Great working conditions;
- Corporate training;
- Health insurance;
- Active and fun corporate life throughout the year;
- Relocation package;
- Work schedule: 8:00 to 17:00/11:00 to 20:00.
Salary for Swedish & English position: From 1160 Eur, depending on results (taxes excluded)
About Teleperformance:
Teleperformance is the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards since 1978. Currently there are 311 call centers in 72 countries, which provides 147 thousand job positions. Teleperformance provides customer service in 75 different languages and dialects in a variety of business and industries.