Ansökningstiden har gått ut
Fler jobb i Spanien
Spanien, BarcelonaClient Solutions Associate - Swedish, Danish or Norwegian Speaking
Spanien, FuengirolaVill du arbeta som säljare i ett snabbväxande företag i Spanien 🎉?
Ingen erfarenhet krävs
Spanien, MalagaKarriärmöjlighet med fokus på mognad och målmedvetenhet i Malaga!
Rekommenderat jobb
TUI Contact Centre Agent - Swedish speaking
At A Glance
Joining the TUI Experience Centre as TUI Contact Centre Agent, you will be based in our Palma Office playing your part to provide multi-channel customer service that includes contact via phone, SMS and other digital channels. You will be providing both customer service and problem resolution to our guests both before and during their holiday when the service is operational 24hours a day. Your service will help you to build excellent relationships and provide sales through customer service on an individual basis. Please note: You have selected a position that requires an EU passport at time of travel TUI Destination Experiences, or TUI DX for short, is the world’s leading provider of destination experiences with 9,000 employees in 49 countries. TUI DX offer 14million guests a portfolio of excursions, activities, tours, transfers and guest services. What You Will Be Doing
Provide a high level of customer service in response to an interesting variety of enquiries and customer complaints- Talking to guests both before and during their holiday all over the world with the aim to do everything possible to resolve all enquiries during your first contact with them
- You will be supportive and empathetic with every guest and ensure that more complex or sensitive situations are investigated and resolved in full
- You will be empowered to act in the best interests of the guest and will receive the necessary support when required from a member of the management team
- You will be a contact point for your destination colleagues to help and respond to their enquiries
- You will be target driven and genuinely enjoy building up relationships and providing excellent service on an individual basis
- Build up operational and company knowledge with the use of modern technology to work with, all of which will help you to exceed any targets
- Enjoy change and challenges such as assisting with occasional emergencies during your working days
- You will ensure that your work is fully compliant with all legislative and internal business processes and show a flexible attitude that will see you willing and able to undertake any other responsibilities that may be reasonably requested.
Exceptional administration skills, strong planning, organisation and computer literacy- A service orientated mind-set that will deliver our customer promise ‘Discover your Smile’
- Able to work fully flexible shift patterns that include rotating shifts throughout the day, including nights
- Experience of working within a customer service / tourism role advantageous
- Confident and positive with the commitment to achieve sales through service targets
- Willing to work with colleagues and customers with varying nationalities
- High personal standards, behaviours and a professional attitude
- Strong verbal & written Swedish and English. Any additional European language advantageous
- Comfortable working with modern technology, as well as the internet and social media
- Being a valuable team member of TUI, the No.1 global travel company
- We offer a competitive salary and benefits
- Private Health Insurance is provided along with all visas/work permits and criminal check costs
- All training days are fully paid by us – we are proud of our free-to-all global learning and development programme including online language lessons and on-the-job Junior Management Development Programme
- TUI DX operate in 115 destinations offering more career opportunities than any other travel company
Så ordnar du internationell sjukvårdsförsäkring när du flyttar utomlands
Ska du snart flytta och börja jobba utomlands? Då kommer du uppleva ett spännande och livsomvälvande äventyr! Dock är det nödvändigt att förbereda dig optimalt för...
Vad ingen berättade för dig innan du flyttade utomlands
Det finns några gemensamma punkter som nästan alla expats nämner på frågan "Vad önskar du att någon berättat innan du flytta utomlands?". Här har vi sammanfattat svaren till en lista med råd om saker du bör veta innan du flytta utomlands.
8 tips för att bota hemlängtan när du har flyttat utomlands
Hemlängtan är en känsla av stress eller ångest som orsakas av separation från människor och platser man känner till. Så här kan du minska hemlängtan när du flyttar utomlands!
Hitta din lägenhet i Spanien
Delat boende
Bilbao, Spain
Tillgängligt fr.o.m Jul 01, 2024Furnished room in 4-bedroom apartment in Indautxu, Bilbao
€485
Månad
90Dagar
Min vistelse
Sovrum:4
Storlek:110m2
Badrum:2
Lägenhet
Madrid, SpainTillgängligt fr.o.m Nov 23, 2024Whole 1 bedrooms apartment in Madrid
€1,050
Månad
90Dagar
Min vistelse
Sovrum:1
Storlek:35m2
Badrum:1
Delat boende
Barcelona, SpainTillgängligt fr.o.m Jun 01, 2024Rooms for women for rent in 5-bedroom apartment in La Sagrad
€795
Månad
60Dagar
Min vistelse
Sovrum:5
Badrum:4