job
Bulgarien, SofiaBulgarien, Sofia

Topskills Recruitment

Publiceringsdatum 01.07.2018

Ansökningstiden har gått ut

Swedish VIP Customer Support - Relocation Support Provided

Top Skills Recruitment is a Bulgarian recruitment agency established by professionals with many years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best of our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity. Our client is a rapidly growing BPO company looking for an ambitious people with experience in Customer Service. We are looking for Swedish VIP Customer Support for one of their projects in Sofia, Bulgaria. If you feel ready to have fun while working, then this job is perfect for you!

Functions:

  • Manage on a day-to-day basis the accounts of the company’s top-tier betting customers
  • Prepare personalized offers
  • Build up individualized relations with each player via phone, email and chat
  • Prepare and analyze reports regarding customer experience
  • Monitor clients’ accounts and market performance
  • Actively look for ways to increase the quality of the provided services & the business revenue

Requirements:

  • Fluent written & spoken Swedish language
  • Good English language skills
  • Strong time management and prioritization abilities
  • Ability to easily deal with challenging situations
  • Continuous track record of target achievement
  • Influencing and sales skills
  • Self-motivated and enthusiastic approach to work
  • Desire to collaborate in a team
  • Passion for sports

Offer:

  • Relocation Package
  • Top-notch salary
  • Performance bonuses
  • Additional health insurance;
  • Food checks
  • Half price sport cards
  • Additional paid leave
  • Working hours, organized in shifts
  • Taxi vouchers
  • Career advance & learning opportunities
  • Game room (playstation, football & pool table)
  • Free snacks and beverages in the office
  • Health & Wellbeing initiatives
  • Internal Refer-a-friend bonus program
  If you are interested in this position, please send us your CV in English. Only short-listed candidates will be contacted. All applications will be treated as strictly confidential. License for recruitment for Bulgaria: № 2399 / 15.11.2017. License for administration and protection of personal data issued: № 432025 / 23.10.2017.

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