Swedish service profiles for international customer Service
”We are looking for dedicated, service minded profiles, to be a part of our dynamic international team within the travel/leisure segment. The task is to ensure travelers get the best experience – even before their journey starts. The team is situated in our Danish office in Copenhagen.”
ARE YOU A SERVICE PROFILE, WHO WANTS TO MAKE A DIFFERENCE – BOTH IN DAILY PERFORMANCE AND IN ONE OF THE MOST EXPANDING SEGMENTS IN THE WORLD, TRAVEL – THEN THIS IS A UNIQUE OPPORTUNITY
The task is to provide a professional service by phone and email for people – before, during and after their travel/holidays – ensuring the overall customer experience by:
- Queries related to travel planning
- Assist and guide with travel reservations
- Assistance and support if incidents at the destination occurs
- Adapt and execute market initiatives according to defined campaigns
- Ensure, on a continuous basis, the collaboration between the team members and other teams/departments
- College degree, language or social studies is preferable but not a requirement
- Language skills:
- Swedish fluently, written and spoken
- English, high level, written and spoken
- Additional Nordic languages skills are a plus not a requirement
- IT flair
- 6-12 months’ experience in the service sector customer service, travel agency, restaurant, stores or the like
However, most importantly, you want to make a difference ensuring the team to exceed expectations
A unique opportunity to be a part of a dynamic team an exciting and fast developing business. Part- and Fulltime position, salary package – salary paid in DKK, language bonus and pension.
Please send your application and CV through the ”Ansök nu”-button soonest possible.
Moranti Services is one of Denmark’s oldest service, call and contact centers. We offer standard and customized solutions for customer service / helpdesk, monitoring / support team and back office assignments. We serve customers globally in 6 languages. Our headquarter is located in Copenhagen where our employees strive to provide a good customer experience every day.
Moranti – because customer service begins on the phone…