Jobbet har utgått!

Swedish Customer Care for Staples

Swedish Customer Care for Staples
Teleperformance
fredag 21 december
Lissabon, Portugal
22 har ansökt

Are you interested in an exciting career in a growing and innovative company?
If yes, join us!

We are looking for thinkers and doers, pro-active, cooperative and motivated people who are excited to communicate with people. Deliver an outstanding customer experience at every single opportunity. Assist customers before, while and after purchase, ensuring their satisfaction by delivering high quality service.

Our Client

Staples makes it easy to make more happen with more products and more ways to shop. Through its world-class retail, online and delivery capabilities, Staples lets customers shop however and whenever they want, whether it’s in store, online or on mobile devices. Staples serves customers in 25 countries offering a wide product range, in categories such as office supplies, paper & stationery, technology, facilities and breakroom, furniture and Copy & Print.

What we are looking for

  • Fluent written and verbal communication skills in Swedish;
  • Moderate English skills (B2 level);
  • Good computer and Internet skills;
  • Demonstrates sympathy and empathy;
  • Excellent communication skills, interpersonal skills and team spirit;
  • Experience in telephone customer care / call center environment (preferred).

Responsibilities:

  • Ensure an adequate response time while delivering high quality service to all customers via email and phone;
  • Maintain excellent quality and efficiency in order to achieve our team targets;
  • Support customers before, while and after purchase;
  • Assist with concerns regarding products, payment transactions and shipping;
  • Assist with concerns regarding a broad range of customer accounts issues.

What we can offer you

  • Excellent work opportunity in a leading multinational company;
  • International career in a multicultural environment;
  • Possibility of cooperation with leaders in various industries;
  • Stable work and career progression;
  • Long-term development opportunities;
  • Private health insurance after 6 months of employment;
  • Accommodation in a room in a Teleperformance owned apartment;
  • Initial flight expenses refund;
  • Annually complementary return flight to your home country (within Europe);
  • Free Portuguese language courses, sport activities and organized events.

Lissabon, Portugal

Levnadskostnader

Bröd
Bröd 6 kr
Cappuccino 20 kr
Biobiljett 73 kr
Gymkort (Månadsvis) 482 kr
Kollektivtrafik (Månadsvis) 425 kr
5km taxi resa 46 kr
Liten lägenhet 7 554 kr
Mellanstor lägenhet 10 387 kr
Stor lägenhet 12 275 kr

Stadens toppkvalitéer

10/10 Tolerans
8/10 Säkerhet
8/10 Affärsfrihet
8/10 Fritid och kultur

Klimat & Miljökvalité

218
Genomsnittligt soldagar per år
147
Genomsnittligt regn dagar per år
65 / 100 Grönt & Parker
62.5 / 100 Luftkvalité
65 / 100 Skräpavfall
82.5 / 100 Dricksvattenkvalité
55 / 100 Rent & Fint

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