job
Grekland, AthensGrekland, Athens

Teleperformance

Publiceringsdatum 09.04.2017

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Norwegian speakers to join us in Athens. Lots of benefits. Relocation assistance!

Teleperformance Greece We are a company comprised of over 4,800 and representing over 90 nationalities. We are currently serving over 130 markets in 35 different languages and dialects. We have offered customer service experiences to some of the largest brands in the world since 1978 and have experience in every facet of the industry. We are now looking for Norwegian professionals to join us. Teleperformance works not only with people, but for people as well. We want our employees to feel inspired and motivated. To us it is important to get the best possible effort out of our employees in an environment where everyone feels appreciated. We want you to become a part of our multicultural team. Tasks:
  • You are responsible, with your team, in providing customer care for our clients through Inbound calls, Email or Chat. You’re articulate and able to provide assistance to customers in both Norwegian and English.
  • Analyze and troubleshoot the issues faced by the customer using the tools provided and you are ready to solve the issue, including following up on the issue until it reaches its conclusion.
  • Help the customer to get the most out of the product and to develop the customers’ knowledge of the product
  • Being responsible and able to both work in a team and individually without continuous supervision.
  • Since you are often the “face” of the product, being calm, judicious and respectful at all times.
  • You’re flexible and able to work in changing shifts and sometimes weekends if need be. Overtime/Sundays/Greek Holidays will be compensated.
What we offer:
  • Relocation package: Paid flight to Athens, Airport pickup and Hotel accommodation for two weeks while you’re settling in and looking for an apartment.
  • Attractive compensation well above the local average.
  • Help with finding a place of your own to stay through our wellestablished network.
  • An internal support structure designed to ease your relocation.
  • Paid training in stateoftheart facilities and a bonus at the end of training.
  • Monthly performance bonus.
  • A bonus 3 times a year. In total you would receive 14 months of salary.
  • Continuous training while working in order to develop your skills and keep them fresh
  • Trips organized by Teleperformance Greece, including trips to islands, beaches, skiing resorts (yes!) etc. yearround.
  • Social events, such as Teleperformance For Fun Festival and other events throughout the year, as well as sports clubs etc.
  • Discounts for goods and services all around Athens and Greece.
  • 20 days of paid vacation a year.
  • Bonus for referring a friend.
  • Free Greek lessons.
  • No formal dress code!
  • A chance to grow within your role. Teleperformance is always looking to provide challenges for those individuals seeking them!!
You can send your CV directly to us via email through the "Ansök nu"-button. You can find more information on the links below. Welcome to TP Greece family!!! https://www.facebook.com/TeleperformanceGreeceOfficial https://www.youtube.com/watch?v=ig48npam8aM https://www.youtube.com/watch?v=CyEVVwiCNCU https://www.youtube.com/watch?v=BLOgCG_LDso https://www.youtube.com/watch?v=J0T8oN2E3hU https://www.youtube.com/watch?v=k1NbmRkrxj0

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