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European Customer Account Advisor – Swedish

European Customer Account Advisor – Swedish
Bet365
lördag 17 oktober
Sliema, Malta
22 har ansökt

As a European Customer Account Advisor, you will assist our global customer base via Live Chat, Telephone and Email. You will be assisting our customers with a wide variety of account queries including payments, login, verification and betting queries.

From your first day with the company, relevant training will be provided on all aspects of the role, including sports and betting, giving you the tools and knowledge to provide an excellent customer experience. Development continues throughout the role enabling you to build your career in an innovative team.

We are keen to welcome candidates who are passionate about delivering high quality service whilst working in a fast paced, rewarding environment with fantastic opportunities for progression.

A competitive salary and benefits package will be provided to the successful applicants.

Candidates must be prepared to work any five days from seven including weekends.


Main Responsibilities
 

  • Providing support to our customer base via Live Chat, Telephone and Email.  
  • Reviewing and escalating queries from customers to your superiors when required.  
  • Liaising with other internal teams to review queries from customers regarding several topics including payments, technical issues, verification or betting queries.


Preferred Skills, Qualifications and Experience

  • Fluent/Native verbal and written communication in any of the languages targeted.  
  • Excellent verbal and written communication skills in English 
  • Passion for delivering outstanding Customer Service 
  • The ability to problem solve and find a resolution 
  • Competent literacy and numeracy skills 
  • Experience in a customer-facing role 


How to apply
 

If you believe you possess the skills and experience necessary for this role then please send your CV and Covering Letter quoting the Position Reference  ECAASLMT0920WW. We look forward to your application!

*Closing date: 16/10

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Sliema, Malta

Levnadskostnader

Bröd
Bröd 5 kr
Cappuccino 25 kr
Biobiljett 88 kr
Gymkort (Månadsvis) 604 kr
Kollektivtrafik (Månadsvis) 293 kr
5km taxi resa 142 kr
Liten lägenhet 8 593 kr
Mellanstor lägenhet 11 331 kr
Stor lägenhet 13 219 kr

Stadens toppkvalitéer

9/10 Säkerhet
8/10 Sjukvård
8/10 Tolerans
6/10 Fritid och kultur

Klimat & Miljökvalité

30 / 100 Grönt & Parker
32.5 / 100 Luftkvalité
45 / 100 Skräpavfall
42.5 / 100 Dricksvattenkvalité
42.5 / 100 Rent & Fint

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