SBTech is an industry leading provider of turnkey online gaming solutions and powers the most successful gaming operators around the globe. SBTech currently employs over 1000 professional and experienced individuals – with the number rising daily.
At SBTech, we allow you to create your own career. Opportunities are only limited by your ability, motivation and imagination – we believe in hiring the best people and providing them with the best tools.
As a Customer Support Representative, you will be joining a great team of young and motivated professionals in a perfectly structured department. You will be required to represent the company and to support our clients on a top level, providing high quality customer support services.
- Handling customers accounts, solving account problems and providing information via emails, telephone and on-line chat;
- Proactive communication with customers to increase customer retention and value.
- Excellent Swedish– verbal and written.
- Excellent English – verbal and written.
- Sports knowledge is a big advantage
- Great communication skills, flexible and reliable
- Ability to work on shifts
- Good computer skills
Nice to have:
- Previous working experience as a customer support representative is considered a big advantage.
- Any other language is an advantage
The company offers excellent benefits:
- Being a part of an international team focused on excellence in product development
- Formal review process twice a year
- Very good remuneration
- Comprehensive health insurance + gym
- Team building and fun activities
- High end modern office facilities
- Dynamic and friendly work environment
- Open and transparent communication
- Long term career growth opportunities
- Professional growth, extra education opportunities and cross-locations knowledge sharing
- English classes
- Fruits and snacks in the office