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Customer Service Agent Swedish (m/f/d) in Münster, Germany

Customer Service Agent Swedish (m/f/d) in Münster, Germany
Majorel Münster
onsdag 4 december
Münster, Tyskland
32 har ansökt

Your challenge:

Are you interested in sports and want to be part of an international team? Then start working for our Eurosport department. More than 500 employees are working for Majorel in Münster Germany, providing professional assistance to our customers within Europe. Join our Swedish Team to assist customers with any questions regarding the Eurosport player.

  • Support of customers via phone, email and chat
  • Assist customers with inquiries regarding the Eurosport Online Player
  • Take over the community management on our social media channels
  • Collection and maintenance of customer data
  • Clarification of customer inquiries regarding service, subscription, payment and technical requirements
  • Work on requests and comments via the Eurosport Social Media channels

Your profile:

  • Excellent Swedish language skills (spoken and written) on native speaker level
  • Additionally good English language skills
  • Service-oriented, patient and friendly manner
  • Initial experience in customer service preferred
  • Good knowledge of current social media channels (e. g. Facebook, Twitter etc.)
  • Passion for community management and digital affinity
  • Professional communication skills and accordant soft skills (customer oriented)
  • Good PC skills (usage of web-based tools and MS-Office)
  • Sufficient typing skills

What we offer:

  • Integration in an international team in a multicultural environment
  • Relocation package in order to ensure a smooth beginning at Majorel in Münster
  • Great career opportunities
  • Corporate healthcare management (medical check-ups, vaccinations etc.)
  • Free German courses twice a week
  • Company Sports (Basketball, Football)
  • Company Parties (Summer and Winter)

About our company

We’re Majorel. We create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners. We are driven to go further. This ensures success for our partners and allows us to thrive as one team. Drawing on profound experience and know-how we deliver numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or ask a question about a purchase in an online shop, there is a good chance that we provide this service behind the scenes. On the phone, by e-mail, live chat or via social media, we make sure that consumers and business clients are satisfied in 28 countries in Europe, the Middle East, Africa, America and Asia in 36 languages. But most important for our uccess are our 48,000 employees, who add value for us and our clients as creative problem solvers.

Sounds interesting? Apply today by clicking the ”Ansök nu” button!

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