Accenture is a global management consulting, technology services and outsourcing company with approximately 373 000 people in more than 120 countries. If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.
Do you have experience within technical support? Join our Accenture office in the historical city of Prague!
Accenture is looking for a Danish, Swedish or Norwegian speaker to join our team as a Junior Technical Support Agent.
This is an excellent opportunity for starting your career with one of the world´s leading global companies while working in the vibrant capital of Czech Republic located in the heart of Europe.
Responsibilities
- Delivering high level of customer support
- Resolving technical queries via phone, email and web
- Educating Clients regarding web capabilities
- Liaising with engineers and other relevant parties
Are you the person we are looking for?
- Fluency in spoken and written Swedish, Danish or Norwegian
- Professional level of English
- Demonstrates a high level of ownership and accountability
- Ability to work to tight deadlines and stretch targets
- Must be able to demonstrate technical competence and confidence and have a solid understanding of network Trouble Shooting / Windows Desktop
- Problem solving skills are required ability to analyze and assess the options fully
- Good understanding of an additional Nordic language is an advantage
What we offer
- Position in one of the world´s leading global companies
- Professional growth based on performance
- Training program/curriculum
- Wide range of benefits, for example 5 weeks of holiday, meal vouchers, recreation/wellness vouchers, pension/life insurance, etc.
- Relocation package
Does this sound interesting? Please send your CV and cover letter in English through the yellow button "ANSÖK NU".
For more information about a career at Accenture, please visit
www.accenture.cz/career or send an enquiry through the "ANSÖK NU" button.